To guarantee our customers smoothly running processes, Dr. Behr continuously works on and with highest quality standards: for our products, for our processes, and for your safety.
Periodically, external auditors certify that we comply with the DIN EN ISO 22000 standard, which is the comprehensive and internationally accepted standard for management systems in the food industry. In addition, we offer organic, halal and kosher products.
Modern enterprise resource planning and logistics ensure short delivery times
Efficient and capable logistics are just as important to us as the quality of our products.
Having a modern enterprise resource planning system and two warehouse facilities in Bonn—where we are headquartered—and Hamburg at our certified logistics partner Hamburg Transport, Dr. Behr offers the conditions our customers need to reliably plan and manage their production and delivery schedules.
At both locations, we always hold available a broad range of standard products, for you to benefit from short delivery times. And in very urgent cases, we are able to obtain goods within a short time thanks to our close contacts to manufacturers and suppliers.
Raw materials with critical storage properties such as probiotics and enzymes we keep in our own refrigerated store until they are shipped. From there, they usually reach our customers within 24 hours. For many years, we have been relying on UPS (United Parcel Service) that ensures that you receive your orders on time.
Our competent and personal assistance, supported by our IT system that allows us to track and trace your goods at any time, ensures efficient and customer-specific order processing.
Quality standards—fair cooperation with suppliers and manufacturers
Our long partnerships with manufacturers and suppliers guarantee that our quality demands are implemented—also in the countries of origin. Regular on-site visits and own audits are essential elements of Dr. Behr’s procurement policy.
Independent certified laboratories in Germany examine our raw materials in accordance with our DIN ISO 22000 monitoring plans for compliance with specifications and thresholds prescribed by law.
Our ecological footprint
As a wholesaler and importer that imports raw materials from all over the world, we work continuously to maximise sustainability in the company and minimise the carbon footprint.
Since 2018, we have therefore determined how much CO2 emissions are caused by the shipment of our goods and offset these emissions in cooperation with the non-profit association PRIMAKLIMA e. V.
Together with UPS’ carbon neutral shipping option that we have been using since 2017 to have our products shipped to our customers, Dr. Behr’s carbon footprint for shipping and delivering our products is not only becoming more complete, but also smaller and smaller.
You are interested in further information on our quality standards? Just ask us!
Our office is closed from 10 April 2020 to 13 April 2020.